Return And Refund Policy
LKQ Experts Parts is committed to providing a straightforward and hassle-free return process.
Return Eligibility
Returns are accepted within 30 days of delivery.
Returns must include items in their original condition, unused, and in their original packaging.
Proof of purchase is required for processing returns.
Non-Returnable Items
Perishable goods, custom orders, and clearance items are non-returnable.
Electrical components can only be returned if defective upon arrival.
Return Process
Contact our customer service at contact@lkqexperts.com with your order number and reason for return.
Approved returns will receive a return authorization number and return instructions.
Return shipping costs are the responsibility of the customer unless the return is due to our error.
Refunds
Once we inspect the returned item, we will notify you of the refund status.
Approved refunds will be processed within 7-10 business days and credited to your original payment method.
Shipping costs are non-refundable, and certain items may be subject to a restocking fee.
Exchanges and Defective Items
To exchange an item, follow the return process and place a new order.
For damaged or defective items, contact us immediately at contact@lkqexperts.com for a prompt resolution.
Late or Missing Refunds
If you have not received a refund, check your bank account and contact your credit card company. If you still have issues, contact us at contact@lkqexperts.com
Contact Us
For questions or concerns regarding our Return and Refund Policy, please reach out to us at contact@lkqexperts.com